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Ā£40? Shipping's free!
30-Day returns & refunds
35.000+ Happy Customers
12-Month Warranty

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Your order will arrive in 5-9 working days, depending on your location. šš¦
Strapology Shipping Policy
We want to ensure a smooth and reliable shipping experience for you. Hereās everything you need to know about how we get your order to you!
š¦ Free Express Tracked Shipping for orders over Ā£40.00
š¦ For orders under Ā£40.00, a shipping fee of Ā£5.00 applies
Once your order is shipped, youāll receive an email with your tracking number so you can follow your package every step of the way.
After dispatch, you will receive an email containing a tracking number. Please note that it may take up to 48 hours for tracking information to update.
Use our TRACK MY ORDER page to check the progress of your parcel.
If you havenāt received your tracking details within 48 hours after the shipping confirmation, please contact us at contact@strapology.co.uk with your order number and name, and weāll assist you.
Shipping times vary depending on your location:
š United Kingdom: 5 - 9 working days
š United States & Canada: 5 - 9 working days
š Australia & New Zealand: 5 - 10 working days
š Central & South America: 6 - 10 working days
š European Union: 5 - 10 working days
š Africa: 6 - 10 working days
Please note that these estimates exclude customs clearance or delays beyond our control.
We want you to be 100% satisfied with your purchase at Strapology. If youāre not happy, weāre here to help!
We process orders quickly, but if you need to cancel or modify your order, please contact us within 8 hours of purchase at contact@strapology.co.uk. Once an order has been shipped, we can no longer cancel it. If your item has already been dispatched, please refer to our return policy below.
We offer a 30-day return & exchange policy from the date you receive your item. If 30 days have passed, unfortunately, we canāt offer a refund or exchange.
To be eligible for a return or exchange:
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The item must be unused and in resalable condition (original packaging, no signs of wear, and all inserts included).
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Watch straps must not be worn or tried on due to hygiene reasons.
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You must contact us at contact@strapology.co.uk with your order number and details of your request.
We do not provide prepaid return labels, and the return shipping cost is your responsibility.
Exchanges:
Want a different model or color? No problem! If your item is unused, we offer hassle-free exchanges within 30 days of delivery.
